Shipping policy
Sunshine Roots Shipping Policy
Effective Date: July 1, 2025
Last Updated: July 1, 2025
Thank you for shopping with Sunshine Roots! Each order is packed with care and shipped from Maryland. We want to make sure your experience is as smooth and timely as possible.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). You’ll receive a confirmation email once your order has been shipped, along with tracking information.
During high-demand periods or promotional launches, processing may take a little longer — but we’ll always keep you informed.
Shipping Time & Carrier
We ship all orders via USPS, our trusted shipping partner.
Estimated delivery time:
📦 3–5 business days (after your order has been processed)
Please note: Delivery times are estimates and may vary due to postal delays, weather, or other factors outside our control.
Shipping Rates
Shipping rates are calculated at checkout based on your order total, weight, and destination. We may offer free shipping promotions from time to time — sign up for our email list so you don’t miss them!
Tracking Your Order
Once your order ships, you’ll receive a tracking number by email. If you don’t see it in your inbox, check your spam or promotions folder.
Delivery Issues or Questions
If your order says “delivered” but you haven’t received it, please:
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Double-check your address and mailbox
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Wait 24 hours — USPS sometimes scans early
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Contact your local post office for help
Still need support? Reach out to us at 📧 hello@sunshineroots.store — we’ll do our best to help!
Currently Shipping Within the U.S.
At this time, we only ship to addresses within the United States. We hope to expand our shipping options soon!
Sustainability Note
We ship all products in eco-friendly packaging and use glass containers to reduce plastic waste. Thank you for supporting a cleaner planet with us!