Contact information

Contact Information

We’re here to help!

If you have any questions about your order, need product guidance, or want to connect with the Sunshine Roots team, we’re just an email away. Whether you're reaching out about a concern or just want to share feedback, we’ll always do our best to support you.


Customer Service Hours

Monday–Friday: 10 AM – 6 PM (EST)
We typically respond within 24–48 business hours


Email Us

📧 hello@sunshineroots.store
For order inquiries, returns, replacements, or general questions


Mailing Address

Sunshine Roots LLC
P.O. Box 3762
Capitol Heights, Maryland 20790
Please email us before mailing anything to ensure proper handling.


Social Media

Follow us and message us on Instagram for updates and support:
📱 @sunshineroots.store


Need Help Fast?

Use the Shopify Inbox chat feature (bottom right corner of our website) to send us a message anytime. If we’re unavailable, we’ll reply as soon as we’re back online.